The modern workplace – the post-recession, gig economy, millennial majority, and virtual office world – presents unprecedented challenges for businesses. The previous command and control style of management doesn’t suit the flexible, participatory leadership style that the new generation of employees wants and is expecting. As organizational leaders, how can we prepare and adjust for this new reality?
In Gallup’s 2017 State of the American Workplace Report, a key recommendation is to create a culture and competency of coaching. When we look at the shift in dynamics of the workplace, and what Millennials are expecting at work, coaching makes perfect sense. Millennials are used to working in teams and sharing their opinions. When information can be accessed from dozens of sources, they look to leaders for mentoring and coaching rather than for information. They look at the workplace as being an extension of themselves and want jobs where they can have an impact and enrich their own lives through growth and development opportunities.
The shift from managing to coaching enables leaders to unlock the creative and collaborative potential of their teams, to support the growth and development of employees, and engage them in the vision and culture of the organization. FocalPoint trains leaders and managers these essential coaching skills through our Navigational Conversations program, shifting the conversation to:
- Coaching not Problem Solving
- Listening not Talking
- Questions not Answers
- Feedback not Orders
The benefits include:
- Increased employee retention
- Increased productivity/profits
- Effective communication
- Increased employee engagement
- Resilience to change
Millennials will make up 50% of the workforce in 2020. Is your organization ready to succeed in the modern workplace? FocalPoint coaches are ready to help you navigate the large shifts in today’s business climate with training programs, executive coaching, and customized business solutions.